i have been a member since 2009, and all they have done is put my premium up every year. Just called to cancel my policy and gave some feedback. Despite not having claimed for 3 years ie no breakdown call out, my premium went up. When I asked why, the respondent had no clear answer. He fobbed me with that they look at my record etc. Well I am a lady, 60's +, do on average 8k miles per annum, have my car regularly serviced (Ford Fiesta) etc. All they have done is 'milk me for money'. Warning shop around for quotes and don't stay loyal.
6 years ago
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