New policy this year, lost my wallet and hadn't got a new card just before my monthly renewal and got charged £20 for a late payment - literally nothing I could have done about it. Contacted customer services and was told that a refund would be unfair on other customers - seems like they are being unfair to everyone to me. "Customer is always wrong" mentality, won't be renewing with them I can tell you. AVOID.
5 years ago
RAC Insurance has a
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average rating
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