The RAC are liars and should be avoided. They told me that I would get some of my premium back to me once my accident has been marked up as a non-fault. My accident was indeed marked up as non-fault and they REFUSED to give me the £200 increase in premium back again. They stated that although I had been told I would get this back, I did not provide the information they requested - despite sending them a solicitors letter as well as proof of no claims within the time limit - to say nothing of that fact they can use the Q database any time they wish for this information. You don't deal with the RAC in the event of an accident - you deal with a company called COVEA and they shouls also be avoided at all costs. Trust me, go somewhere else