DO NOT USE AT ALL COSTS. THEY ARE ROBBERS !!!!!!!!!!!!! I was victim of a scam 4 years ago when i was insured with Direct line. I have been insuring my car and a Van over the last 4 years with no problems. I decided to use RAC this time and their quote was acceptable. They decided to take extra money off my card without my permision due to info on a CUE site. I telephoned them explained that I was a VICTIM of a scam. They said I had to prove it by getting an email from Direct Line. I contacted Direct line and they removed the info from the CUE site and said it should not have been there also they sent me an email so I could send to the RAC to prove my innocence. I asked the RAC to check the CUE site already to prove it had been removed. they TOTALLY REFUSED. I sent them the email from direct line which proves my innocence. The RAC now say they do not accept that and now require it in PDF format. I suggested thy look at the CUE site which totally proves my innocence and they refused again. WHAT DID I DO WRONG !!! The answer is I used the robbers called the RAC insurance. I spoke to my VAN insurers who said that they did see it on the CUE site and decided that it was probably incorrect and ignored it.