Would never recommend the RAC my mother has been with them for years for insurance and full breakdown cover and was diagnosed last October with cancer, we had to sell her car and I wrote to them asking for a refund this is now March 2015. We have had 2 letters saying they are looking into it and a phone call from a very young lady demanding a written confirmation from my mothers GP that she was indeed terminally ill. I was furious, it is hard enough to deal with a relative being ill without the need to prove the illness, who on earth would make such a story up to gain a refund of what is due?! Disgusting