No customer service No connection to excellent service previous received by RAC breakdown Entirely outsourced to unrelated companies such as CoPlus (see trust pilot) I feel I was misled by the offer of a known brand and experience. Instead I've been passed along a line of variable companies to a completely dissatisfactory outcome with no sh*ts given by the people I thought I was insured by and their responsibility in ensuring their recommendations are of the same perceived values as themselves. Instead they have completely disassociated themselves and given no customer service. I am glad that the worst accident was someone smashing my wing mirror- 4.5months later this isn't resolved! Imagine something more serious! A deceitful and misleading product. Avoid