Have been with RAC home insurance for 3 years. I have changed profession and contacted RAC to tell them my profession changed from full time student to full time teacher. RAC Have charged me a £30 admin fee to do this! The call lasted two minutes & they still charge even if you do it yourself online. I have given them my custom for 3 years and renewed policies with them and this is how they treat loyal customers. I will not be using RAC in the future and would not recommend using them. Very disappointing and unfair service to loyal customer. This sounds like a greedy money making scam to squeeze more money from customers.