Anonymous
Avoid this company at all cost. Price may seem attractive but trust me it is absolutely not worth it. Driver's score recorded by the black box is inaccurate. I've heard many people complaining about having unreasonably low score. Unlike other black box providers, RAC doesn't let you drive between 7pm - 6am. Yes, you didn't read it wrong, as early as 7pm and your night driving score would go down drastically. Urban score is also utterly sensitive. You basically cannot drive in the rural area at all as it would heavily affect your score. There is no way for someone to drive on a motorway every single time they travel. The restrictions are far worse than living in a prison I could imagine. At the start of my policy they sent out 2 emails telling me that my policy would get cancelled within the next few days but when I phoned up, the person was telling me everything was running fine. Seriously I wouldn't even give this company a 1 star. Young/new drivers please don't fall for the price. There are many providers out there providing much better policies and customer service than RAC. The hassle you have to deal with just doesn't balance out.
4 months ago
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RAC Insurance has a 2.51 average rating from 881 reviews

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