Having Purchased Car insurance from RAC, we received a letter stating that we had not declared a claim, and a surcharge imposed! Following phone calls to RAC we were asked to produce documents from previous insurers proving there was only one claim. RAC could not apparently view this on their systems. Having produced documents from both previous Broker and Previous insurance company, the extra charge was still not reimbursed, and the 2nd claim had not been taken off policy, on telephoning the RAC to cancel the policy, they now could miraculously see on their system that in fact the ONE claim had been duplicated!! On requesting that the policy be cancelled, we were informed that the charge for the 10 day period of insurance would be £79!!!!!!!!! Policy CANCELLED, cannot trust these people!!!!!!!!!!!