The telephone system is appalling - they do not reveal the number that will lead you to speaking to someone unless you wait to rehear the two automated options twice and then magically they advise you to press 9. I have been waiting for 60 minutes to report fraudulent activity on my account, after sending an email and not receiving a response. Having read the further comments - this bank needs to review procedures and customer approaches. Very disappointed.
3 years ago
Sainsburys Bank has a
1.8
average rating
from
388
reviews
