After many years with Sainburys Bank I decided to switch banking to the much better interest offered by TSBBank. The switch is supposed to be easy but Sainsburys have made the whole thing awkward. TSBBank rang today to say Sainsburys have refused to make the switch. Several phone calls later I now have to write a letter to Sainsburys asking them to supply a code to allow me to switch. I have to include passport and driving licence photocopies. Warning - in my experience Sainsburys do not want to let you close your account. Perhaps they are losing too much business to other better banks. The contact phone number on the back of my Sainburys ATM card actually connected me to Halifax banking!!!!!!!