Terrible customer service over 1.5 hours holding on the phone, was approved for a new credit card. Card arrived and was activated. Sainsburys bank then blocked the card without any communication at the till when trying to buy an item, embarrassing to say the least, spent over one hour on the phone on hold the lady said its a security check and will phone to conform its you, guess what no return phone call, so travelled home, the following day over 2 hours on the phone for them to say its in a working cue to be looked at and cant give a time frame, lost money going to and back from the shop and hours on the phone - now i have been informed that the pin and card came out to me too fast before they could check all my details, so im in the waiting cue and have lost out on purchasing an expensive sale item - really poor Sainsbury's