Just taken out a Sainsbury’s credit card a couple of months ago, got an email regarding covid 19. I received an email on 9 may to tell me that I need to make a payment by 2nd June, today my neighbour gave me a letter that had been delivered to him by mistake my number is 32 his is 23. The letter Advised me that I had missed a payment and my promotion had been withdrawn and notifying me that I had incurred a £12 charge and interest on my balance, no notification that my first payment was due. Going to call tomorrow as they don’t work weekends I will be going to the ombudsman if they don’t sort this out then... avoid
5 years ago
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