I took out home contents insurance for my flat but when i cancelled my plan and moved i was sent threatening letters stating I owed money. I since found out that my letters were sent to my old address (useful!) Eventhough they had my email. The fact i paid my direct debit and was charged an extra £21 for absolutely nothing means i'll never be using this company again. I was given a very short deadline of 4 days to pay the extra money that they wanted to take from me.
9 years ago
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