i paid in full for the year, sent in my no claims bonus from previous insurer, received an email acknowledging receipt. 4 days later received a letter says my policy had been cancelled(2 day earlier) due to no claims not being received. i then had to take out completely new policy was charged again and told the refund for original policy would take 7 days!!!!!!!! I did in the end get it in 2 days after arguing i was not happy at paying twice for the same policy. TODAY ANOTHER £374 HAS BEEN TAKEN FROM MY ACCOUNT. NEVER WOULD RECOMMEND THIS COMPANY. I AM IN THE PROCESS OF GETTING A NEW INSURER, CANCELLING MY POLICY TONIGHT