The Co-operative Insurance Reviews

3.60 Rating 601 Reviews
65 %
of reviewers recommend The Co-operative Insurance
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

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Anonymous
Anonymous  // 01/01/2019
Fast and efficient repair service with no faults
(Car Insurance) - Posted 1 week ago
Found no problems using Go Compare to obtain decent insurance.
(Car Insurance) - Posted 1 week ago
the co op car insurance has been very good and helpfull
(Car Insurance) - Posted 2 weeks ago
Hi there is nothing i can comment about you guys i have not make any claim so far
you have not give service yet
(Car Insurance) - Posted 1 month ago
Understanding and easy to deal with
(Car Insurance) - Posted 1 month ago
Policy got cancelled
(Car Insurance) - Posted 1 month ago
Excellent service, also very understanding during covid 19
(Car Insurance) - Posted 1 month ago
Changed the vehicle a few weeks ago they made it so simple and cheap fantastic
(Car Insurance) - Posted 2 months ago
Very good to deal with.
(Car Insurance) - Posted 2 months ago
I am currently impressed by the service but during Covidshutdown I though the industry would respond to reduced risk as there were less driving hours or non at all for fiver months. While mine is a combo with younger drivers included in the family car pool I expected a reasonable response to reduced risk where it is warranted but nothing came to the rescue may be I did not ask?
(Car Insurance) - Posted 2 months ago
No stars if I could. Now more than four months since I claimed on the travel insurance, many email and phone reminders and no response whatsoever. Over a month ago I asked to be referred to the Insurance Ombudsman and still have had no response. All this for a straightforward trip cancellation due to Covid 19, for which I have cover as I bought the policy in February
Posted 2 months ago
Brilliant
(Car Insurance) - Posted 2 months ago
You super good company
(Car Insurance) - Posted 3 months ago
Simple and straightforward process and friendly , knowledgeable staff.
(Car Insurance) - Posted 3 months ago
Everything in my policy covers exactly what I asked the provider was very helpful and arranged my policy very quickly and politely I will have no second thoughts about renewing my policy when the time comes
(Car Insurance) - Posted 3 months ago
Everything seems ok so far.
(Car Insurance) - Posted 3 months ago
I’m really happy with cop insurance
(Car Insurance) - Posted 4 months ago
Np problem
(Car Insurance) - Posted 4 months ago
Quick with getting the car repaired and getting us a courtesy car
but the rest they Left us in the lurch
Not fourth coming with info or how the claim was proceeding
No info if the other party had admitted liability
Had to keep phoning to find out
(Car Insurance) - Posted 4 months ago
the legal side is very poor I was involved in a car accedent in nov its still not settled 8mths later and I have been past from person to person this is poor
(Car Insurance) - Posted 4 months ago
The Co-operative Insurance is rated 3.60 based on 601 reviews