Thanks for leaving a review and we apologise for any inconvenience caused.
As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc.
However, prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided.
If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm.
Many Thanks,
Josh
“"The price of my coop insurance was great everything you need is there all the phone numbers you might need we\u2019re e mailed to me helplines etc I\u2019ve been lucky as I haven\u2019t needed to call yet but I\u2019m sure if I do the cooperative car insurance will be at my service give them a call."”
“Appalling ! Only one response over 2 months in and that was a month after to ask for documents I'd already sent ! Had they even looked at my claim properly ?! No response to emails apart from automated however hard I try . Making a horrible experience worse.
I shall not purchase co op insurance again”
“This refers to CO-OP ECO car insurance.
2022 car insurance £415.
2023 car insurance quote £957.
9 years no claims, no claims made, no points on license etc.
Went to go compare, saved £450.”
“"My policy was set to auto renew (I don't recall requesting this but its possible) renewal quote was not sent by I requested it in time to stop the renewal. It was 100% more than the previous year (no claims made and same terms)\r\n\r\nSo I would have had my premium increased from \u00a3330 to \u00a3657. No explanation given and extremely rude customer service. "”
Hi Brian,
Thanks for leaving a review and we are very sorry that our prices were not competitive.
As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc.
Prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided.
If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm.
Many Thanks,
Leah.
“My house buildings & contents renewal came through today. The premium is increasing from £250 to £337 pa, that’s 35%! How can they possibly justify this? No claims, no change in circumstances. This is nothing but persecution of loyal customers. Needless to say I’ll be shopping around on Monday. I bet if I was a new customer….. maybe a case for involving the Ombudsman.”
“Never again!
This company made the contract itself, without my permission. It is not possible to cancel the contract. No option on the website to cancel the contract. Chat is useless. There is no option to communicate via email. I don't have time for hour-long teleconferences over the phone. I do not recommend it!”
“"So far so good, i got 2 months left with them and I'm hoping they give me a good quote as I would like to stay with Co op insurance. I've had no issues with them at all so I would recommend them family and friends. "”
“"We insured with the co-op and when the car was damaged by a third party paid a deposit of \u00a3350 when we reported the accident even though our insurance was fully comprehensive. The other party accepted full liability in the middle of August. We have not had our 'deposit' returned as of today, 19th October. The repair was unsatisfactory which we reported in full over the phone and despite promising that this would be fixed we have heard nothing further. The car was in the repair shop for more than two weeks and although a replacement car was included in our cover, none was provided. We will NEVER insure with Co-op insurance again. Although we have requested the refund of our deposit over the phone and in writing we have still not been repaid and have heard nothing from our insurers.\r\n\r\nNB. I have had to review 'food' to submit this review even though it is not applicable!"”
“One of the worse insurance company, they cancelled the insurance with no reason and they didn't informed me , they have to send me letter, email or text but nothing, they don't care what they are doing”
