The Co-operative Insurance Reviews

3.6 Rating 697 Reviews

65 %

of reviewers recommend The Co-operative Insurance

Company Reviews

Questions

Metrics

3.6

Based on 697 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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my car insurance direct debit didn't get to out will they try again to take the money out

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Asked by Mr nazaqat ali (4 years ago)

No. They write to you and demand you call them to pay else they’ll cancel your policy. You’ll also have to pay a £12 fee. When you call make sure you have a spare 15-30 minutes as you may be on hold for a while before getting through, and when you do you’ll have to make two separate payments.

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Answered by Chris Taylor-Guest (4 years ago)

i want to insure my car .

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Asked by Dr.Assaddullah Reha (5 years ago)

House insurance 2018 was £213.59 this year 2019 Price £2,269.12 ? . Telephoned office and was told it was correct no doubt I cancelled renewing it the person who answered the phone couldn't care less won't ever consider useing your service again.

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Asked by William Darragh (5 years ago)

Can I get phone number please

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Asked by Val (5 years ago)

If the shower broke accidently could I choose my own suppliers and fitters to repair under the accidental policy?

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Asked by Penny Waller (5 years ago)

i already have car insurance with you now looking for breakdown service

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Asked by linda james (6 years ago)

If i drive more then often between the times of 11pm-6am, how likely will i be vulnerable to have my insurance canceled? ignore other factors such as speeding, turns etc, theses factors will be up to scratch. thanks

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Asked by ljnico (6 years ago)

are you part of the co-operative?

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Asked by james (6 years ago)

My insurance has been cancelled by coop, I only had it for about 4 days if that, they have emailed me on Friday 5th I believe regards to refund of my deposit that I paid, I wonder if anyone is able to advise me how long the refund will take to go into my account as I am desperate for the money and £350+ is not a little amount to be waiting for.

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Asked by Greta Semeliunaite (6 years ago)

Stay well away from this company they are scammers who take your money then stitch you up with your policy

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Asked by Appolo (6 years ago)

norgfffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffd

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Asked by no (6 years ago)

I have just had a quote for insurance but I am concerned that a Courtesy car is not guaranteed.

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Asked by Michael finn (6 years ago)

hi i have just purchased car insurance from your company online but i have not got any proof i have paid the deposit

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Asked by susan marples (6 years ago)

I Tried to fill your form online but it would let me put Brick building but mine is brick and timber what do i put on application as it has No brick timber answer

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Asked by Mike Brand Brand (6 years ago)

I see most of your 5 stars are for buying and then most 1 stars are from claims. Not much in the middle. Had not very good experience myself when burglec ( I was in bed and woken by a burglar who climbed on my bed and put his hand over my mouth) I was cross questioned by the coop assessor as I was a crimminal. Also coop very slow to payout . But you are cheap ?

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Asked by hilda (6 years ago)

Can I come back to you after several years of another company and the last year with no one?

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Asked by Catherine Ker (6 years ago)

Does it cover uninsured driver or vandalism

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Asked by JEAN GEORGE (6 years ago)

why have they stated they won't renew my car insurance when I haven't has a claim or a motoring offence? Also why won't the customer "help line" people tell me why?

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Asked by Frank Morcroft (6 years ago)