“AVOID AVOID AVOID, the COOP insurance company use an outside loss adjuster that actively seeks to deny genuine claims, even if you are lucky enough to have them allow your claim, the outside loss adjuster ( Buildng validation solutions ) they appointed a particularly difficult man ( Mick Dilworth) to my claim, they then undervalue the claim drastically in order to pay out less than the true value of the claim I have been fighting with these people for three years now, and my claim has still not been met properly, COOP INSURANCE IS NOT COOP ANY MORE, IT HAS BEEN SOLD TO ANOTHER COMPANY THAT DO NOT WANT TO PAY CLAIMS, AVOID AVOID AVOID”
“"It took over 6 months to settle a claim and they payed out a lot less they are useless and I never insurance a car or anything else with the coop just like there shop there rod you "”
“"So expensive compared to other insurance company\u2019s changed from a 2lt to a1.6 it went up by a extra \u00a3300 won\u2019t be getting my insurance from them at anytime "”
“"Very pleased with my new CO-OP insurance policy and with Go Compare. Changing over from LV with whom I'd been insured with for several years saved me \u00a3160."”
“"The policy itself was fine.\r\nThe problem occurred when I needed to cancel it (as the car was sold) - the \"admin fees\/cancellation fee\" were so enormous that it really wasn't worth doing.\r\nWith 8 months still to run on the policy I received approx \u00a317!\r\nScandalous. "”
“Phoned up on Wednesday to cancel my renewal because it was too expensive and found cheaper elsewhere ( don't we all do that every year?) but I was totally ignored and they renewed it anyway, disgusting service.”
“"With me been self-employed and just had a new born baby and not get help for time off so then helped me out though that stage and with work been quite this time off year to stop payment bouncing I would just make payment online when I had it but am back to normal now so thanks to co op insurance for helping me out though hard times "”
“"This insurance was very easy to sort out . Going via gocompare I was able to select Coop insurance from a list of others . It provided everything I required at a great price . It was all done in no time . I am very happy with my Coop insurance . "”
“"This policy was fine until my partner was involved in an accident , June 21 . Our vehicle was repaired promptly and the \u00a3250 excess paid on recovery , written statements were made many times , complete with an independent witness statement . Only to find that I was being held responsible , even though according to claims handlers , I was not at fault . This occurred when Markerstudy Ins. services became involved with responsibility being altered from 50 \/ 50 , then 70 \/ 30 , both of which were refused and further statements being made to that company . It Is now Feb 22 and we still await further information and return of our \u00a3250 . "”
