I am extremely dissatisfied with the coop car insurance entity. They use an intermediary once you have bought the policy which means that if you make changes or cancel the policy they will not discuss issues with you and you have go through an endless loop of phone system to register a complaint. Furthermore the cancellation policy is punitive if you change a vehicle and they are not competitive on a new rate. Insurers should not be allowed to punish customers for changing vehicles during a policy period in this fashion. They should either price match competitors or cancel the policy for the same charge as the policy change fee. I would not recommend using this company as when i wished to speak to someone about this they wanted to pass me off to an intermediary without any responsibility. The insurance is marketed under the cooperative group. ASSUME RESPONSIBILITY!