Regret to have left Aviva!! Bad luck swap on 01/07 and making a claming for a broken window 3 weeks later. No internet access, need to contact them on call, after 5 minutes still waiting on the welcome board. They are working with VPS for windows so a 3rd company. 1 week & 1/2 day to book just for a mesurement + 10 days & 1/2 day for a repair knowing they asking you to pay they excess over the phone without giving the quote for the work. Is this normal process?
2 years ago

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Alice, Customer Support

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