Worst customer service ever been a customer for years phoned on Saturday as I had knocked into a kerb and damaged my wheel I had to report it as a accident or they wouldn't recover my car . They recovered to my home address and was told garage will be in touch they never I had to phone them only to be told I wasn't entitled to a courtesy car I am told me to phone insurance company who said I was entitled to a courtesy car but only a standard 1 as per terms of policy which is where my complaint stars garage only have economy cars and I have been told that's too bad if that's all they do I'm 6ft 8 and would have to sit in back seat to drive still don't care I have since found out that damage done to my car is 1 of several well known faults on my insignia so really it wasn't a accident tell that to customer service I am taking my complaint further never again will i use this company