Adam Wright
DO NOT USE THIS COMPANY FOR ANY INSURANCE PURPOSES. 1 FULL YEARS INSURANCE PAID FOR, DUE FOR RENEWEL 16th January. TODAY THEY HAVE STARTED A NEW CONTRACT AND CREATED A DIRECT DEBIT AND TAKEN THE MONEY FROM MY ACOUNT WITHOUT MY AUTHORISATION. CONTACT IS ABSOLUTEY DISGUSTING. SPEAKING TO CS ABOUT THE PROBLEM, THRY GIVE US THR CONTACT NUMBER WE ARE SPEAKING TO THEM ON, HONESTLY THAT WAS WEIRD. THIS COMPANY CLAIM TO HAVE SPOKE TO MY CREDITORS AND MADE THE ASSUMPITON WE WILL BE RENEWING THE CONTRACT WITHOUT ANY AUTHORITY OR SIGNATURE FROM ME. IN ESSENCE THIS IS THEFT AND FRAUD. I COULDNT GET THE PROBLEM SORTED AND I AM NOW OUT OF POCKET BEFORE MY DAUGHTERS BDAY. I CANT UNDERSTAND WHY THIS COMPANY WOULD BE ALLOWED TO DO BUISNESS IN THE UK. THERES LITERALLY NO-ONE TO SORT THIS PROBLEM. ILL BE REPORTING THIS TO THE BANK, POLICE, LOCAL COUNCIL AND TRADING STANDARDS, BECAUSE IF THIS IS ALLOWED TO HAPPEN THEN ITS NOT A COMPANY TO BE TRADED WITH. TREAD VERY VERY CAUTIOUSLY. They refused point blank to deal with the issue, the woman called me a liar repetitively, literally. Something i don’t appreciate from someone who has made baseless accusations when I’m the one trying to get my money back. The phone call was put down on me. REPORTED TO TRADING STANDARDS.
5 years ago
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The Co-operative Insurance has a 3.6 average rating from 697 reviews

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