First of all you tried to take my monthly insurance money from my bank a day before the date that's been fixed and now you have a stupid call up line to your company where I have been trying to get in touch with for nearly 40 minutes now and there isn't a option for talking to an adviser or talking to someone about monthly payments or anything, an absolute stupid company to book your car insurance with... That's my thought about you. Literally there is no one to answer the phone so how am I supposed to talk to you lot, then when I click on an option it just hangs up, sort yourselves out, ridiculous.