I placed a order for a pop on August 5th and here we are November 22nd, i have reached out to the support team in reguards to my order that i have not recieved, i have yet to get a email response from them. Sent emails just for updates and havent recieved anything, not even a "we're looking into it" response. Being as im getting no response its making getting a refund impossible. Will make sure i never return to this untrustworthy business.