Stay far far away from this website. I ordered a ring and it looked nothing like what it did online so I returned it and after two months of not getting a refund (when Gemporia had already confirmed they had received my return), I disputed it with my bank. A month later, Gemporia sends me an email that they have credited that money to my customer account... not my bank account. Even though their return policy says you will receive a "full refund." A full refund is not a credit on the account that I will never use again. And now that I have received this email, I went to login to my Gemporia account and it keeps saying "Error" like they're not letting me back in because of all of this. I reset my password and it still won't allow me in. STAY AWAY FROM THIS WEBSITE!!!!