GEMPORIA Reviews

Name: GEMPORIA
Rating: 1.66

1.7 Rating 249 Reviews

14 %

of reviewers recommend GEMPORIA

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Metrics

1.7

Based on 249 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Liz Daly

GEMPORIA 1 star review on 5th March 2021

Olany

GEMPORIA 1 star review on 17th August 2020

Mandy Evans

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid. Took multiple purchases without approval, blamed myself despite admitting their system had problems - had originally said a order was cancelled when it wasnt. Customer services is norm quick but when it is a mistake on their behalf it was delayed to the point 'the items had now been dispatched there is nothing we can do'. I fail to believe any postitive reviews. I have only used due to sentimental meaning of the shop but would avoid avoid avoid!!!!! Customer service is to benefit the company not the customer.”

Helpful Report

Posted 1 week ago

“I am waiting on an order to be delivered it appears to be lost by royal mail. I ordered this a month ago but gemporia have not returned my payment”

Helpful Report

Posted 1 month ago

“Bit of a mixed bag as I have been really happy with some items but some when they arrive are way smaller than they appear on the screen. I appreciate that I am not rich and mainly go for cheaper items but even so they should be the size that they are on the screen - a couple of pendants that I bought are barely visible on the neck line. Also quite fed up with turning on and finding that bloke with a beard - think his name is Dave - droning on and on - do other people really care about wholesale prices or reading loads of texts - I lose the will to live. Is is because they don’t have so much to sell nowadays so they pad it out with endless yapping on. Also the price drop thing is ridiculous- all the hype is nothing more that the old fashioned market sellers - get everyone in a panic thinking they will be missing out on a bargain - for goodness sake you have already decided what price you are going to sell it and amazingly the phone lines are always so busy! And while I am here what is the “we are selling it for under £20” - it is £19.99 for goodness sake - we are not all stupid sitting at home! A couple of the presenters speak at high volume and at 90 miles an hour and sometimes I think if they say it is “natural” or “ amazing” and apparently they love everything they sell - not possible Sorry got it all off my chest now”

Helpful Report

Posted 2 months ago

“Candles with barely any scent. Over exposure of Dave Troth and his jade/pearls slots. To much theatrics with 1/2 hour of showcase dedicated to the presenters bigging the products up! I have shopped with them from day 1, there are still some pieces which I would consider. However, this channel is a shadow of its former self. Repeating the same video clips over and over again, Hong Kong trade fair pearls, Tucson trade fair! The same drivel with a sprinkle of fear factor. If you don't buy it now, yu won't be able to get it anywhere! I sit watching online, prices online change before the presenters have even stated what it's going to and then gasp with shock at how low it is although it's obviously pre-arranged. Enough acting, best get back to selling without the script. And stop shouting at your viewers - we are not deaf!”

Helpful Report

Posted 2 months ago

“Brought platinu. Tanzanite ring suppost to be aaa but I have a aaa grade fro. Somewhere else and it is a light darker. Not asgood as you would excpect”

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Posted 4 months ago

“Just received my golden cultured pearl ring, OMG it's ABSOLUTELY BEAUTIFUL, so much more than it appeared on screen and I thought it was beautiful then, thank you so so much Gemporia, bless you all and please keep giving us the chance to own beautiful jewellery, a very happy Sharon Woods xx”

Helpful Report

Posted 4 months ago

“They have now closed my account due to high returns, they said I was warned in 2014 and they expect me to remember the details in the email they sent me!!! I have also kept alot of items but that was not taken into account. I am banned permanently which I find a shocking thing a company can do because you won’t keep their poor quality jewellery!!!”

Helpful Report

Posted 5 months ago

“I have been buying jewellery since u have started love gems tv”

Helpful Report

Posted 6 months ago

“I bought thousands of dollars worth of jewelry to resell and not only did EBay erase the feedback I left but they also removed me from selling. This is a terrible jewelry company I have had falling stones from jewelry to theft if I could give them a 0 I would so please beware customers.”

Helpful Report

Posted 6 months ago

“Hi I wish to thank you for my cbd tablets my sister as recommended then and indeed we use daily my sister has bought up to November the oils high dosage ,mine are 10 % I have to say that I had a very sad time with my health little or no mobility and or no quality of life, after taking the pro cbd with in 24 hours I started to feel different, even though I have the option to take two a day,I only take one every morning with my medication ,my consultants have been informed,I will be taking these tablets,they don’t cure cancer or damaged limbs, they do as they say, relieves pain, anxiety and enabled me to drive again.i have recommended today to my friend who also is in a sad state,Qwen Thomson. She has been told when your next promotion is so that she can see what the product is about on the 7 th May at 1.am.keep promoting.i wish to thank you again.josephina”

Helpful Report

Posted 7 months ago

“Jewellery is tacky & cheap Pawn shops don't even want anything from gemporia there fake The presenters are so dishonest a bunch of scammers so sad there getting away with it The viewers get totally brain washed by the presenters with there big stories non stop Steve Bennett lives in his mansion but one day it will back fire on him with what he's doing lies lies lies he should be ashamed of himself it's so sad the viewers are getting brain washed by gemporia big time & there falling for it.”

Helpful Report

Posted 7 months ago

“Buyers Beware This company say in the terms and conditions they price match ( false ) they do not I purchased a ring opted to pay in 3 I still have one payment to go and the ring is now £187 less yet the won’t credit or refund the difference. I can’t return it either as it’s over 30 days think someone need to look into the code of ethics within this company They use every trick in the book not to price match Not a company you can trust”

Helpful Report

Posted 7 months ago

“I've ordered from Gemporia on numerous occasions and there is nothing I could complain about. Only once I experienced a minor issue with one item (out of many!) and it was promptly resolved. Nice quality, considering the price. It's not Cartier - but that's why it's cheap! To people complaining about sizes: "tiny pendant", "thin chain" etc. - the sizes are clearly specified on product pages! Read the description before you buy, don't blame others for your issues with reading comprehension!”

Helpful Report

Posted 7 months ago

“Gold is thin and cheap”

Helpful Report

Posted 7 months ago

“I will never be purchasing with gems again! They no longer price match and when I tried to cancel my order they lied and said it had already been posted! (I can't see with royal mail it was not) They break UK laws (return policy) and I will be reporting to the BBB. BUYER BEWARE!!! I wish I had done some research rather than relying on their past quality as recent reviews suggest they have been on a downhill chug into despair for the last few years The jewellery is worse quality and the customer care sucks”

Helpful Report

Posted 8 months ago

“Have found precious stones not secure and being lost and links on bracelets and necklaces so weak not able to withstand constant use, very disappointing, wouldn't dare purchase any high priced gems for fear of being lost or broken.”

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Posted 8 months ago

“Simply the best. Great Prices and fantastic quality. I’ve now purchased another Nanhong necklace and jadeite bangle. Always get great comments when wearing them. Thank you to all the Gemporia family for bringing quality gems at quality prices.”

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Posted 8 months ago

“Gemporia presenters are scamming there viewers with the rubbish they go on about they should be ashamed of them selfs The jewellery is so tacky & out of date & can't believe people are still buy from this company & the jewellery is worth nothing if you ever want to sell it so that's when you realise it's tacky jewellery not what the presenters tell you There so out of date with everything & I would never shop with gemporia. The buyers are brainwashed.”

Helpful Report

Posted 9 months ago

“I'm extremely disappointed with an opal pendent I ordered from Gemporia. Its very small and doesn't even come with the chain it was shown with. I've returned it and will wait to see if they deal with my refund in a timely manner.”

Helpful Report

Posted 9 months ago

“I have bought the 9ct gold butterfly pendant necklace from Gemporia. Design is nice but the necklace is super thin and flimsy and the pendant is really small. This necklace is very overpriced even after I used the 30% off discount code. On the second time of use, the necklace broke off. I emailed Gemporia about the whole event and asked for a repair for which I got no reply from them.”

Helpful Report

Posted 9 months ago

GEMPORIA is rated 1.7 based on 249 reviews