GEMPORIA Reviews

Name: GEMPORIA
Rating: 1.62

1.6 Rating 238 Reviews

13 %

of reviewers recommend GEMPORIA

Company Reviews

Questions

Metrics

1.6

Based on 238 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how GEMPORIA made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Liz Daly

GEMPORIA 1 star review on 5th March 2021

Olany

GEMPORIA 1 star review on 17th August 2020

Mandy Evans

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ d like to see more precious stones on. There’s too much jade and agate. People don’t want to see that every day. I wish I had bought a one carat natural yelliw diamond four years ago. Now they don’t do decent size solitaires. Most of the diamond rings are clusters. I don’t like it when Adina describes a cluster diamond ring with a total weight of one carat as a ‘one carat diamond’ . It’s a one carat diamond ring but it’s not a one carat diamond!”

Helpful Report

Posted 11 months ago

“Too much jade on these days”

Helpful Report

Posted 11 months ago

“I have been a good customers is gems for a few years, and while I've been usually happy with the jewellery, at least the higher priced items I've bought, done of which have been truly beautiful and have elevated my collection beyond anything I could buy retail... However the more affordable items are always so much less significant in life, probably because they're such expensive"rare" 🤣 stones. Personally I've always found the customer service team very good, efficient and pleasant. My main issue is the presenters..A few I love and watch when they're on.. But that's rare.. Usually now all you see is the same shouty pushy few, touting their China rubbish throughout Everyone's show, taking any opportunity to promote their wares, at a high pitched yell. Will someone please inform she has a microphone...btw . One size does not fit all, most of the clothing thrown out of a factory is basically a sheet of cheap fabric with a hole for the neck. I do like some of the home warranty but honestly . You don't have to sell Everything . I'm sorry.. But it's not spiritually authentic to cover all bases and then expect people to find you credible.. Unfortunately all I see if that Gems is becoming hungry for the money and selling anything that moves”

Helpful Report

Posted 1 year ago

“Gemporia refunds take an unreasonable time Also I cannot watch Edina her instant hair fiddling is unwatchable. Someone tell her for goodness sake. It’s so annoying However the customers service team are brilliant and very helpful”

Helpful Report

Posted 1 year ago

“I have to say that the jewelry is fair, they need good designs though they just have a few that they use over and over, specially with the bigger carats, I wanted to buy some masks but I saw Ellis trying all of them,! They might put them all back on the wrapping and send them to customers they are not sealed, very unsanitary!!!!”

Helpful Report

Posted 2 years ago

“Reported them to the ASA. Advertising stones as completely natural and comparing to some worth thousands...when the stones were irradiated, so clearly not natural . Lindsay especially dies this.”

Helpful Report

Posted 3 years ago

“I made a number of purchases on Gemporia in 2019 .I found service good, fast, - I agree that they should emphasize the return costs of goods/insurance is the purchasers responsibility : when I did return a number of items they were quick in meeting their comittment to no quibble full refund. However I had only one item so far valued, and it came in at less than a third of purchase price - Mike”

Helpful Report

Posted 4 years ago

“I've ordered a few rings from Gemporia. 2 of them came with scratch on the stone, 1 ring looked like a fake silver as there were brown little dots on the silver. Another one looked like a cheap costume jewellery. One ring came after being resized I believe as there were a bump on the ring. I've kept some of them as they were quiet nice for the price I paid. The rest was sent back. The rings with a diamonds were really nice.”

Helpful Report

Posted 4 years ago

GEMPORIA is rated 1.6 based on 238 reviews