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GEMPORIA Reviews

1.6 Rating 238 Reviews

13 %

of reviewers recommend GEMPORIA

Company Reviews

1.6

Based on 238 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult

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GEMPORIA 4 star review on 14th May 2021

GEMPORIA 1 star review on 5th March 2021

GEMPORIA 1 star review on 5th March 2021

GEMPORIA 1 star review on 17th August 2020

GEMPORIA 1 star review on 17th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been with gemporia for years. Tried to place an order today and was asked for my 16 digit card number. They said it wasn't on the system. I'm not giving out my details to a stranger when they already have my details. Fishy, fishy, fishy 🐟🐟🐟”

Posted 11 months ago

“Hello! I have trusted them but I have realised that on a day when I have not bought anything they sent me confirmation emails to thank me for placing an order or adding to my order. This was an old order already paid and they have charged me twice! Secondly I have very expensive orders already paid which have not been delivered yet! Some items are very poor quality. They claim that their black diamond jewleries are real, but I checked with authorised jewlers and they aren't black diamonds! Do not buy from Gemporia! They are only interested in takking ypur money! Not reliable and not genuine! Shame!”

Posted 11 months ago

“Flogging drink me gorgeous. So if I buy some I'll look like Kim kardashian. I don't think so. To hear the presenters talk I would. Looks like it hasn't worked on Ellis.”

Posted 11 months ago

“Too much jade on these days”

Posted 11 months ago

“Tried 4 times in the last month for a price match promise worth over 200 pounds only to be told that the items were in a sale so the promise did not count. Spent thousands of pounds with Gemporia over 18 years and will never buy from them again. They are just not trust worthy anymore. RIP off merchants now.”

Posted 1 year ago

“Jadeite so clear you can read a newspaper through it. 1, no you can't. 2, why would you want to. Last week he was saying he couldn't get any more. If you want jade you can get jade tumblestones for a few quid on ebay.”

Posted 1 year ago

“Dodgy daves back with his miraculous never to be seen again jadeite. He must have a supply exceeding 20 years.WAKE UP. STOP BEING FOOLED INTO BUYING IT. IT'S NOT LIMITED.”

Posted 1 year ago

“Ethically sourced chrome diopside. Keep filling putins pockets Bennett. Shame on you.”

Posted 1 year ago

“Surprise, surprise, troths found some more jadeite. After saying there was no more . Smoky blue. .......it's WHITE! Multi coloured bracelet with bright green and red jade on the graphics, yet no red or green on the presenters wrist, just wishy washy colours. Troth then said a complete necklace was in either 9k white or yellow gold when in fact it was silver or 9k overlay. Con artist.”

Posted 1 year ago

“And the oscar for overacting fake shock look goes to Ellis. Hand over her mouth for nearly a minute. Still selling chrome diopside from Russia. Shouldn't think many Ukrainians will buy it. That's greedy Steve benett for you. Profit over suffering.”

Posted 1 year ago

“I have shopped with Gemporia for over 20 years & always pleased with the remarkable gems & prices.However in 2018 I did purchase two beautiful diamond rings & did not realize they were gold on top silver worn off underneath.- So just check.?I have last week jumped in at the deep end & just bought some more items. I like the presenters but do not like the long ongoing bable about cost comparisons ect from the main experts.”

Posted 1 year ago

“Dave Troth with his smug, self satisfying 'I have contacts and I'm so important ' with his daily usual twiddle of buying in rare jade worth thousands of not millions which can't be mined anymore but will sell for a few quid. Where is trading standards for this fakery. Then a couple of the presenters going into high pitched hysterics whilst trying to sell a so called rare gemstone set with cubic zirconia and silver annoying n laughable. I did think someone should do a spoof comedy sketch of this channel but they have succeeded in doing it themselves.”

Posted 1 year ago

“Bl00dy Ellis asking gotta new mowta dave troth if everyone paid the lowest price. It's what that stupid woman has been telling us for years. She's so fake.”

Posted 1 year ago

“Dave and his never to be seen again type A jadeite . Waffling on for over 30 minutes. What's the betting in a few months he'll have miraculously found some more. Heirloom pieces? Nobody wants them.”

Posted 1 year ago

“I now only tune in to watch the comedy shows that are Visage, Destello and Dave Jadite Troth. The over selling, the shock when a ‘mistake’ is made !! It’s hysterical but people are sucked in to buying a lot of Chinese tatt (Destello, Visage)Have messaged the studio repeatedly to ask where the brilliantly clever Katie and Hattie source their so called personally created items, a real joke.😂😂 So much cheaper elsewhere too.”

Posted 1 year ago

“£5 for an unscented small pillar candle, £8.95 including postage. Try poundland. Oh no, bennetts flogging his lifestyle s h it.”

Posted 1 year ago

“The bennetts are back. ..........hoorah said no one ever. Recorded auctions 11pm to 7am all to save money most stuff sold out, dave troth waffling on for half hour, midas, gold tone, Xmas cracker jewellery. What's going on with hatties eye make up. She looks like a cat from a bad taxidermist.”

Posted 1 year ago

“Agree with last review, "read the texts out telling Ellis and Hattie Houston to shut the F up." Add also Dave 'Jade' Troth and new CEO Jake 'Jadeite' Thompson to lineup and tell them two to especially shut the F Up!!!!”

Posted 1 year ago

“Why don't they read the texts out telling Ellis and Hattie Houston to shut the F up.”

Posted 1 year ago

“Have been a loyal customer over the years, frequently buying jewellery and home wares. I hear Gemporia are having financial problems with falling sales, they've cancelled free ring sizing and closed down Lifestyle channel. I recently returned a damaged expensive platinum diamond ring for refund with royal mail. Got email from Gemporia that they received parcel but then they claimed ring was missing from parcel and refused to refund it. I confirmed and by email that the ring was in the box. I also have taken photos of returned items in returns. After numerous phone calls and emails they still insisted ring was missing and no refund. I asked them: why would I keep a damaged item? No response. I then found out that they had auctioned the same ring in a smaller size later that month. I had complained the size P/Q was tight and that it was mislabeled. Convinced Gemporia sold my returned ring without refunding me. It's unbelievable that they would stoop so low as to cheat customers out of their refunds. Very sad their Customer Service has deteriorated so badly and they've become so unreliable and untrustworthy. I am going to report them to Standards & Trading and file a police report on them. They are Crooks!”

Posted 1 year ago

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GEMPORIA is rated 1.6 based on 238 reviews