“Was quite disappointed with the calendar cost 50 pounds the silver chain didn't look like the one on TV and no authenticity. Normally I've been really happy with my orders up until now.”
“Posted an honest review about my poor experience with sales tactics and lack of response from customer service.Received a very rude and inaccurate reply to my email but were very keen to post a "we are super helpful" response to my review for all to see.
They do not respond well to any criticism and will in my opinion,looking at the tat they are selling will not see their 20 th birthday.”
“Funny how most of the early daily reviews on trust pilot are always 5 stars. The 1 stars are at the bottom of the pile. Crook Bennett and his cronies making his vulnerable Indian workforce to post them .”
“Presenters animated shouting at the camera, patronising, hattie and posh knickers cavill woman are the worst. Who are they trying to kid, as though they are putting customers first letting them have tat supposedly worth 1000s for 20 quid. The tat is so shiny under the studio lights, who walks round in the street with a torch shining on them.”
“Watching this evening at 8.20. Wish the presenter would put some clothes on, really don't need to see everything thank you. Really off putting I watch for the jewellery not boobs and I'm no prude!”
“I sent an item off to them for a repair. Despite me informing them of my new address on 3 occasions, the still dispatched to old address and have now lost my item
This piece of jewellery was extremely sentimental and precious to me.”
“Yes I agree with all the reviewe I have read.
I'm pleased to hear the viewers are thinking the same as I have been. David Troth gets on my wick, as soon as he comes on I switch off.
The reason he is selling so much jade on Gemporia & Jewellery Maker is because he and Steve Bennett went to the woods with a jade buyer in China and bought a s... load of jade and now they are trying to get rid of it as they bought too much. Jade jade bloody jade.”
“I and have been ripped off to the tune of £115. I recently bought a large bottle of pro-life CBD. It was delivered to an old address despite me calling to change my address with the call centre prior to this and was assured it was done. When it didn't arrive - i spoke to the call centre to express my concern and effectively received a shoulder shrug and a response of it's not our fault - there is nothing we can do. No CBD oil and no refund.
I emailed the operations manager and the vendor of the oil and haven't received a response. I am going to make one last attempt to make contact with management and then will fill out forms for the small claims court. Payment for goods or services is a consumer rite.
I have been a long standing customer and have regularly bought from gemporia, but will no longer be doing that. The shabby treatment I have received is unacceptable.”
“I bought a string of pearls in a clearance event.You would think this would be the lowest price they would sell for.One week later they were sold for £100 less.
They continually put things in a sale 2 days later and then not pay out on their price promise guarantee.
Very shabby treatment of longstanding customer.Would certainly not recommend gemporia for their sales tactics”
“Jess and her imaginary conversation with the gallery. She needs to see a shrink. Dave and his scarce jade which is now in the sale. CBD oil. They must all be over dosing on it.”
“I’ d like to see more precious stones on. There’s too much jade and agate. People don’t want to see that every day. I wish I had bought a one carat natural yelliw diamond four years ago. Now they don’t do decent size solitaires. Most of the diamond rings are clusters. I don’t like it when Adina describes a cluster diamond ring with a total weight of one carat as a ‘one carat diamond’ . It’s a one carat diamond ring but it’s not a one carat diamond!”
“Have been with gemporia for years. Tried to place an order today and was asked for my 16 digit card number. They said it wasn't on the system. I'm not giving out my details to a stranger when they already have my details. Fishy, fishy, fishy 🐟🐟🐟”
“Hello! I have trusted them but I have realised that on a day when I have not bought anything they sent me confirmation emails to thank me for placing an order or adding to my order. This was an old order already paid and they have charged me twice! Secondly I have very expensive orders already paid which have not been delivered yet! Some items are very poor quality. They claim that their black diamond jewleries are real, but I checked with authorised jewlers and they aren't black diamonds! Do not buy from Gemporia! They are only interested in takking ypur money! Not reliable and not genuine! Shame!”
“Flogging drink me gorgeous. So if I buy some I'll look like Kim kardashian. I don't think so. To hear the presenters talk I would. Looks like it hasn't worked on Ellis.”
“Tried 4 times in the last month for a price match promise worth over 200 pounds only to be told that the items were in a sale so the promise did not count. Spent thousands of pounds with Gemporia over 18 years and will never buy from them again. They are just not trust worthy anymore. RIP off merchants now.”
