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GEMPORIA Reviews

1.6 Rating 238 Reviews

13 %

of reviewers recommend GEMPORIA

Company Reviews

1.6

Based on 238 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult

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GEMPORIA 4 star review on 14th May 2021

GEMPORIA 1 star review on 5th March 2021

GEMPORIA 1 star review on 5th March 2021

GEMPORIA 1 star review on 17th August 2020

GEMPORIA 1 star review on 17th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've ordered from Gemporia on numerous occasions and there is nothing I could complain about. Only once I experienced a minor issue with one item (out of many!) and it was promptly resolved. Nice quality, considering the price. It's not Cartier - but that's why it's cheap! To people complaining about sizes: "tiny pendant", "thin chain" etc. - the sizes are clearly specified on product pages! Read the description before you buy, don't blame others for your issues with reading comprehension!”

Posted 6 days ago

“Simply the best. Great Prices and fantastic quality. I’ve now purchased another Nanhong necklace and jadeite bangle. Always get great comments when wearing them. Thank you to all the Gemporia family for bringing quality gems at quality prices.”

Posted 1 month ago

“I have been shopping with Gems for nearly 18 years and can honestly say they are one of the best British jewellers out there. Sometimes people will leave a bad review because they are annoyed about something, where as all of the thousands of happy customers don't think to...well i am a very happy customer and there are many more like me.”

Posted 1 year ago

“I have been a customer since 2013, back when it aired in USA, featured the London red phone booth and customers could call in and talk with the hosts. I have purchased expensive pieces and cheap. I only had one bad experience with an order, but they made it right. I feel Gemporia is legit and has great jewelry at fantastic prices! Customer service agents are always helpful, courteous and friendly!”

Posted 1 year ago

“I had to replace a ring twice after the stones fell out, must admit gemporia have been really good in helping me to sort this out. No problem with gemporia.”

Posted 2 years ago

“I have been buying jewellery both gold and silver from gemporia for over a year now, I buy to sell on through my business. Every bit of jewelry I have purchased is as stated on the show and website, I have made at least 50% profit on every item.”

Posted 3 years ago

“We, my wife and I, have purchased jewellery from this company from day one, along with other jwewllery channels. But over the years, we have found the best quality of precious metals and gem stones to be provided by Gemporia. We have only ever had one issue over the years and that was a 10kt gold opal ring, where the opal had a scratch on it. After a pleasent phone call with customer services, within a week we had received a perfect replacement and an apology. These days, since 2014, from watching Lynn Jinks on the Lounge, we started to collect loose gem stones. Our first loose stone was a 2ct Russian Diopside. Since then we have purchased many loose gemstones from Gem Collector. We are more than happy with all our purchases and how any queries have been dealt with by customer service staff. In our opinion they are second to none as even the customer services staff seem very qualified in precious metals and gem stones. We agree many of the presenters have left over the years and some are active now on other jewellery channels but learnt their trade on Gemporia. Won't mention names but those who have been collecting jewellry/gem stones for a long time as we have will know who we mean. All in all, with our own personal experience Gemporia and Gem Collector are the best jewellery and loose gem stone channels on air and you get an authenicity card as proof of the location the stone came from and any enhancement, if any, the stones may have received. Also all the precious metals we have bought are fully hall marked.Both the precious metals and gem stones are ethically sourced and not purchased by a gem hunter from a man in a tree house as they are on some other jewellery channels. Check out gem hunters on You Tube for yourselves. Good luck with all your purchases whoever you decide to purchase from, but as we've stated, in our opinion Gemporia is the best online jewellery and loose gem stones channel out there. God bless you all and please stay safe.”

Posted 3 years ago

“I have bought numerous items from gemporia.. Happy with the majority of what I bought.. have sent a few items back and refund was sorted quickly.. particularly like Glenn lehrers collections.. when I have spoken to the call centre they have been very professional and friendly..”

Posted 3 years ago

“I purchased the visage browperfect and am DELIGHTED to say it really works. I am 64yrs old and my brows were disappearing fast, and most products I have used didn't look good. So thanks gems tv for finding very good quality products that really work.”

Posted 3 years ago

“They made me sooo happy because there prices are so great that I can just about afford to treat myself now and again with something so precious that will last a lifetime and beyond, and there customer service is second to non. Thanks Gemporia for helping to make my life so much more colourful.”

Posted 5 years ago

“This company only deals in real gem's, and real solid silver, and gold, They make beautiful jewellery, which is cheaper than the high street I can thoroughly recommend them.”

Posted 5 years ago

“Purchased several items High quality jewellery at affordable prices Call centre agents are exceptional”

Posted 5 years ago

“Phone operators are very polite and helpful goods came on time packaging very good and after sales service is spot on would recomend this company to anyone.”

Posted 6 years ago

“Gemporia are an ethical company ,informative and their presenters are very well informed which makes it far easier to make decisions on jewellery one my be interested in buying and if for any reason one is not completely satisfied with the purchase ,it can be returned within 30dayss for a full refund,it is in my opinion the best online jewellery company.and I am happy to say that I've bought and been thrilled with several pieces from Gemporia and their prices are hard to beat.”

Posted 6 years ago

“Good quality silver for very affordable price and quick dispatch”

Posted 6 years ago

“Great service and lovely people very happy with them”

Posted 6 years ago

“Absolutely brilliant service; flawless just like their gems”

Posted 6 years ago

“Very pleasant and informative”

Posted 6 years ago

“Want amazing rings and other great items for fantastic value then join the Gems family. Online or freeview tv channel 43. You wont be dissapointed.”

Posted 6 years ago

“I love my rings and find Gemporia enables me to purchase affordable rings, diamonds, rubies, emeralds you name it I've got them. The call centre staff are brilliant and very helpful.”

Posted 6 years ago

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GEMPORIA is rated 1.6 based on 238 reviews