GEMPORIA Reviews

Name: GEMPORIA
Rating: 1.63

1.6 Rating 241 Reviews

13 %

of reviewers recommend GEMPORIA

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Metrics

1.6

Based on 241 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Liz Daly

GEMPORIA 1 star review on 5th March 2021

Olany

GEMPORIA 1 star review on 17th August 2020

Mandy Evans

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Funny how most of the early daily reviews on trust pilot are always 5 stars. The 1 stars are at the bottom of the pile. Crook Bennett and his cronies making his vulnerable Indian workforce to post them .”

Helpful Report

Posted 7 months ago

“Presenters animated shouting at the camera, patronising, hattie and posh knickers cavill woman are the worst. Who are they trying to kid, as though they are putting customers first letting them have tat supposedly worth 1000s for 20 quid. The tat is so shiny under the studio lights, who walks round in the street with a torch shining on them.”

Helpful Report

Posted 7 months ago

“Watching this evening at 8.20. Wish the presenter would put some clothes on, really don't need to see everything thank you. Really off putting I watch for the jewellery not boobs and I'm no prude!”

Helpful Report

Posted 7 months ago

“I sent an item off to them for a repair. Despite me informing them of my new address on 3 occasions, the still dispatched to old address and have now lost my item This piece of jewellery was extremely sentimental and precious to me.”

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Posted 8 months ago

“Yes I agree with all the reviewe I have read. I'm pleased to hear the viewers are thinking the same as I have been. David Troth gets on my wick, as soon as he comes on I switch off. The reason he is selling so much jade on Gemporia & Jewellery Maker is because he and Steve Bennett went to the woods with a jade buyer in China and bought a s... load of jade and now they are trying to get rid of it as they bought too much. Jade jade bloody jade.”

Helpful Report

Posted 8 months ago

“I and have been ripped off to the tune of £115. I recently bought a large bottle of pro-life CBD. It was delivered to an old address despite me calling to change my address with the call centre prior to this and was assured it was done. When it didn't arrive - i spoke to the call centre to express my concern and effectively received a shoulder shrug and a response of it's not our fault - there is nothing we can do. No CBD oil and no refund. I emailed the operations manager and the vendor of the oil and haven't received a response. I am going to make one last attempt to make contact with management and then will fill out forms for the small claims court. Payment for goods or services is a consumer rite. I have been a long standing customer and have regularly bought from gemporia, but will no longer be doing that. The shabby treatment I have received is unacceptable.”

Helpful Report

Posted 8 months ago

“I bought a string of pearls in a clearance event.You would think this would be the lowest price they would sell for.One week later they were sold for £100 less. They continually put things in a sale 2 days later and then not pay out on their price promise guarantee. Very shabby treatment of longstanding customer.Would certainly not recommend gemporia for their sales tactics”

Helpful Report

Posted 8 months ago

“Jess and her imaginary conversation with the gallery. She needs to see a shrink. Dave and his scarce jade which is now in the sale. CBD oil. They must all be over dosing on it.”

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Posted 9 months ago

“Katie elliott, get her off, she sounds like a 12 year old on helium gas.”

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Posted 10 months ago

“Dave troth. As madge from benidorm would say. .....frig off.”

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Posted 11 months ago

“Is dodgy dave troth OK? He's not been on screen for at least 5 minutes.”

Helpful Report

Posted 11 months ago

“Ellis should be pensioned off. More wrinkles on her hands than in a tin of prunes. She makes the tat she's selling look even worse.”

Helpful Report

Posted 1 year ago

“Have been with gemporia for years. Tried to place an order today and was asked for my 16 digit card number. They said it wasn't on the system. I'm not giving out my details to a stranger when they already have my details. Fishy, fishy, fishy 🐟🐟🐟”

Helpful Report

Posted 1 year ago

“Hello! I have trusted them but I have realised that on a day when I have not bought anything they sent me confirmation emails to thank me for placing an order or adding to my order. This was an old order already paid and they have charged me twice! Secondly I have very expensive orders already paid which have not been delivered yet! Some items are very poor quality. They claim that their black diamond jewleries are real, but I checked with authorised jewlers and they aren't black diamonds! Do not buy from Gemporia! They are only interested in takking ypur money! Not reliable and not genuine! Shame!”

Helpful Report

Posted 1 year ago

“Flogging drink me gorgeous. So if I buy some I'll look like Kim kardashian. I don't think so. To hear the presenters talk I would. Looks like it hasn't worked on Ellis.”

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Posted 1 year ago

“Tried 4 times in the last month for a price match promise worth over 200 pounds only to be told that the items were in a sale so the promise did not count. Spent thousands of pounds with Gemporia over 18 years and will never buy from them again. They are just not trust worthy anymore. RIP off merchants now.”

Helpful Report

Posted 1 year ago

“Jadeite so clear you can read a newspaper through it. 1, no you can't. 2, why would you want to. Last week he was saying he couldn't get any more. If you want jade you can get jade tumblestones for a few quid on ebay.”

Helpful Report

Posted 1 year ago

“Dodgy daves back with his miraculous never to be seen again jadeite. He must have a supply exceeding 20 years.WAKE UP. STOP BEING FOOLED INTO BUYING IT. IT'S NOT LIMITED.”

Helpful Report

Posted 1 year ago

“Ethically sourced chrome diopside. Keep filling putins pockets Bennett. Shame on you.”

Helpful Report

Posted 1 year ago

“Surprise, surprise, troths found some more jadeite. After saying there was no more . Smoky blue. .......it's WHITE! Multi coloured bracelet with bright green and red jade on the graphics, yet no red or green on the presenters wrist, just wishy washy colours. Troth then said a complete necklace was in either 9k white or yellow gold when in fact it was silver or 9k overlay. Con artist.”

Helpful Report

Posted 1 year ago

GEMPORIA is rated 1.6 based on 241 reviews