Waiting for a refund for goods returned and received by them on 27 July- today 15 August. Got 2 rings due to consider do whatever I return, possibly both, means they've got over £300 of my money for over 3 months. Not just finance dept a problem but warehouse who despatch an item then send 2 more emails saying ring on the way - leaves customer worrying she will get 2 of 3 of same item. Disrespectful to customers. If you take something back to a shop it's on the spot refund. Don't trust this outfit. Once I get this latest debacle sorted, possibly by my bank, I'll not buy from them again. Suspect they're in trouble financially.