Sorry to hear that you had a bad experience with GEMPORIA, What went wrong? Don't know how long have you got! Terrible Customer Payment Experience Absolute Nightmare I have been a long term customer of Gemporia and bought many loose gemstones..The issue I have is that up to now my card payments worked fine..Suddenly I started to get payment errors I contacted customer services at Gemporia they said it was the banks fault and PayPal. I contacted both parties no issues their end.. After about a dozen phone calls trying to resolve the issue while orders were cancelled, reinstated, cancelled, reinstated I eventually was told the bank now needs to see both billing address and card details when payment messages are sent..Fine but Gemporia is one of the most stupidest company's on the planet as they have only one address fields to cover both credit card 'billing address' and 'delivery address', duh, talk about dense!..Most normal company's like Ebay, Amazon have both a 'separate' billing address and delivery address because customers may not be at home to sign for deliveries or other reasons they don't want the product delivered to their home address..I have spent hours talking with Gemporia customer help line, nice people, but utter shambles can't even do simple stuff like take payments and as a result messed up my credit card with duplicate and triplicate pending payment requests which eat up my credit limit and take 5 to 7 working days for the duplicates to cancel because as the bank says its the vendor to cancel them. Two bloody weeks on and they still can't resolve the payment issue and now without warning my account is disabled so I can't even log in anymore to check my order status, utter shambles!!