Ive called customer service THREE times and have not been able to reach ANYONE! The first time i choose "receive a call back when its your turn" ...i never received a call. The next time i sat waiting for 38 minutes and NOTHING. The third time which was today i waited a total of 1 hour and 12 min before i hung up. Im trying to get in touch with them to let them know it wouldn't let me choose the "bring your own phone" option...it just wouldn't allow me to press the button on the page. The phone they sent me is SO messed up. The speaker is messed up so if you want to use social media you cant hear ANY videos nor turn your phone on speaker phone when your on the phone.... Next problem is you have to keep it on the charger almost all the time. When you take it off the charger it goes dead within a hour and on top of that it freezes ALL the time and you have to take the battery out and turn it back on. PLEASE SOMEONE ANSWER MY CALLS OR CALL ME! I dont want to put my number on a REVIEW but my email is rebeccagarbler@gmail.com . This is ridiculous.