On hold over an hour, only to be disconnected 1 minute after connecting with tech, who did not call me back (had my phone number And a land line!). Got thru second time (long hold time again). Tried everything with tech, only to be told I'd have to purchase a SIM, because mine is a Sprint, and they do not work with them anymore. Been without phone service since May 29th. Now July 19th. The Chat feature simply goes unanswered....just turn it off!! Noticed today, they have reduced their hours. Guess there was no need??????
2 years ago
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