I purchased an Alcatel Wi-Fi hot spot that was provided with a GenMobile SIM card. I’m unable to set it up and GenMobile has been unresponsive for days. They responded initially and then went silent. For three days I’ve sent them emails asking “Is anyone there”? I don’t think they know how to set it up. They shouldn’t sell a product they don’t know how to support.
1 year ago
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