I was scammed in Phoenix AZ by a Gen Mobile representative that's going door to door at our complex. I was interested in the tablet only, but he said I qualify for the tablet & phone bundle.. but I didn't have any interest in the phone because I have a phone.. so the guy says there is a $40 fee for the tablet and that's when I said, I'm not interested any more because of the fee.. And I asked him from the beginning will it affect my current ACP and he said "NO" which was a lie! I had a feeling that I couldn't have ACP on my current phone and then the tablet he was offering.. He was a Liar and a scammer because after I told him I didn't want the tablet I found out through my current ACP provider that my current service was transferred to GEN MOBILE and He also issued me a phone number to a PHONE that I NEVER received because I told him I didn't want the tablet or the phone because of the $40 fee. I'm NOT KNOWING, after he left.. HE MADE AN ACCOUNT with my INFORMATION and I lost my current ACP because of his LIES & SCAM. This is the WORST COMPANY that has DISHONEST REPS selling phones & tablets that are supposed to be free to low income people and then taking our personal information and making accounts and not giving us a phone or a tablet. And when I LOGGED in on the PORTAL for GEN MOBILE his scamming a** had made a FAKE EMAIL to my account. JUST THE WORST
2 months ago
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Gen Mobile has a 3.1 average rating from 361 reviews

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