Totally useless. Spent 7 weeks trying to transfer my number and constantly promised "we'll call you back in 20 mins, 30 mins, 1 hour" and they never did. They just gave up on it & I give up on them.
Posted 10 months ago
Hi Andrew, I'm very sorry that your number transfer took longer than usual. On average number transfers take no more than 48 hours once we submit the request but there are rare occasions where there are system delays on both ends which occurred in your case. Again, we sincerely apologize again for the delay you experienced. Sincerely, Jessica T.
Posted 9 months ago
Gen Mobile is rated 4.62 based on 107 reviews

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