Where to start with these clowns! I thought if I bought from a Hyundai dealer I'd get great service, wow, how wrong I was!! I bought a suitcase generator from them, It turned up damaged, the engine cover screw was totally chewed. I requested a new screw, they had none, a main dealer without a stock of basic parts, unbelievable. They told me to wait. After a week of no update I requested a return as I suspected the item couldn't possibly be new with a chewed up engine cover screw. Suddenly they have stock of the screw and send it out. I get the packet and open it, WRONG SCREW! it's so easy to send the one engine cover screw but they sent me 3 random tiny screws. I again request my return which they arrange. Collection booked for 5th of jan 2022, with TNT, I wait in ALL DAY having taken a day off work, no one comes. I contact genpower and they tell me the courier came, absolute LIES from an incompetent company!! They then tell me they arranged a pick up for today, the 6th, they tell me this whilst I'm at work at 530pm so no chance to be there to hand over the item. In my life i honestly never dealt with such incompetence and poor service. If i could give zero stars I would. Do yourself a favour, buy from someone else!!