Purchased a Hyundai preowned garden tilller from Genpower that was supposed to have been cleaned, examined, and tested. It arrived filthy, un checked, and lacking oil.
Without doubt one of the worst UK company’s for customer satisfaction. After complaining to the company they pretended to be dealing with my complaint asking me for photos of the item, detailed description of my problem, the result? They did nothing, did not apologise, and closed the case.
Genpowers motto seems to be “we got your money, now you can bugger off’. How Hyundai deal with this bunch of cowboys defeats me.
Genpower bring a whole new meaning to customer services, just google their poor reviews before you buy, I wish I had.