Had issues with login after depositing £100 and emailed the support team who were less than helpful and all responses kept quoting t’s and c’s. the website states that you can request a call back, no joy there as told my issue does not warrant a call back. If I spoke to an operator. I am sure that the issue could be resolved with a minimum of inconvenience. As it stands, they will now be holding on to my £100 deposit until I provide with lots of personal data regards bills accounts etc. All I have to say is “ Genting, get your act together, make the call and treat your customers as people not as cash cows”