I ordered on sale for my wife's birthday 2 pairs of expensive shoes on 9/1 and the order never came. I think it was never sent. UPS has no info GEOX says they will do a investigation and if applicable refund the cost not replace the order. So how does wasting 2 weeks and a bunch of time looking for the shipment get compensated or the missed birthday present? I never have had such a crappy service experience ever from online ordering. I went from loving to hating this brand. Service people you know it in Italy what about in the U.S?
