Vaughan mills geox store April 14,@2:25 pm
– Extremely Disappointing Customer Service
I recently had a terrible experience at GEOX that I feel compelled to share. The female store manager was not only unprofessional but outright dishonest during our interaction. It's incredibly disappointing to deal with someone in a leadership role who clearly lacks basic customer service skills and lies
Instead of addressing my concerns respectfully, the manager was evasive, dismissive, and unwilling to help. It felt like I was being treated as an inconvenience rather than a valued customer. Their behavior was completely unacceptable and reflected poorly on the GEOX brand, and she continued to lie and make excuses why she can’t help me .
If this is the kind of service GEOX deems acceptable, it's a clear sign that some serious retraining is needed—especially for their management staff. I won't be returning, and I’ll be advising others to take their business elsewhere
Very bad customer service , nice product though