Bought expensive pair of real leather Geox shoes. I did not wear them immediately- when I eventually tried to wear them, the rubber heels had melted and disintegrated. Wrote to Geox and included photographic evidence. GEOX declined help because two years had elapsed since purchase. Appalling service and no solution to a real problem. This is very poor after sales customer care and I would strongly advise against buying GEOX leather shoes with rubber heels/soles. Very disappointing experience.