Visited the shop in Leeds was … - Visited the shop in Leeds was disappointed in how I was dealt with, I was looking for a specific brand of waterproofs and was pointed to a rack which contained various brands some of which were on the floor, there, was a bit of follow up but basically that's all we've got, no effort to guide or indicate I could check online. On my return home I contacted your online sales as I was concerned about purchasing the correct size, and, your sales rep Victoria saved the day, she helped me with my sizing concerns, offered to order them for me but I wanted to browse the site more, so credit to Victoria a bit of work needed in Leeds. The ordering process went smoothly and although one part of my order was not in stock it was despatched a couple of days later and I received the whole order within 7 days which is acceptable. I have already used the waterproofs and I am very pleased with this product.