Ordered two phones from gettech.ie. both were used but arrived in very good condition. Very happy with the quality of the product and the price, and appreciated the included case and screen protector that came with one of the devices. I did have a few issues: first device was not network unlocked upon arrival, but after emailing the company, this issue was fixed the same day. Second device took 3 business days to arrive instead of the "1-2" I was promised. Overall, happy with my dealings with gettech.ie thus far and will most likely continue to use them every few months.