I found an item on Get The Label’s website that seemed good value. I’d never heard of them but saw that they were part of JD Sports Group, so I ordered. The item arrived (took a long time but ok). It was too big so I looked into returning it. It seems so be a really painful and confusing experience trying to return something to Get The Label. There appears to be a few different companies involved in returns and different return addresses as well which doesn’t fill you with confidence. Nothing is that clear and it also costs quite a lot to return items. Also, after reading other people’s experiences, I think I will just put the item on eBay rather than run the risk of it getting lost in the shambolic system they seem to have. I won’t be ordering from them again and I’m surprised JD Sports put up with this amateurish shambles within their usually well run business.
4 years ago
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