Circus. I think the fact it took 25 emails with me doing all the chasing explains it all. Some comments from Tamara's emails...'wow that's crazy', 'have you charged it', 'so annoying', 'should we refund', 'apologies for the delay' and 'I have been shocking'. Well yes you have and you don't give refunds! Resolved OK in the end...but bloody painful!!
2 years ago
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