Bought a $370 toothbrush. It was faulty. Tamara replied then took weeks to get back to me again. She then advised they no longer have the brush I ordered and I could only get store credit. She stopped making contact with me after taking an extra $9 for shipping of the new brush she couldn’t send out. I ended up contacting Philips directly and they are sending me out a ne brush. Terrible customer service, don’t answer there phone and don’t want to assist but happy to keep your money. Will not shop here again
1 year ago
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